Diva Services

Retail Sector Oriented Special SaaS Solution for Your After-Sales Processes With Diva Service which can be accessed by your central units and points of service associated with these units over the internet, you can enable all the services to communicate with the center, manage your failure reporting, service form preparation, warranty follow-up and pricing processes, and you can perform your accessories and spare parts sales transactions.

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Hardware Cost Decreasing with the Advanced Cloud Technology

By means of Diva Service's advanced cloud technology at global standards, you do not need to make investment in hardware such as terminal and server etc. Your information is stored, preserved and backed-up safely in a cloud reserved for you. Thus, you get rid of the initial investment cost and you can make payment at the rate of resource utilization. Without any additional cost, you can always use the most up-to-date version.

Hardware Cost Decreasing with the Advanced Cloud Technology

Unlimited Storage Capacity

When your business is grown, you can increase the storage area you use by means of the cloud infrastructure of Diva Service without making any investment in hardware. It is entirely up to you to increase or decrease your storage area depending on the work load! So, you can respond the customer needs and get rid of making additional investment in hardware.

Unlimited Storage Capacity

Fast and Easy Transition

You can run Diva Service over the cloud without a need for any data center or database installation and without waiting for an expert for application. All you need to do is to access your account through a computer with internet connection.

Fast and Easy Transition

Easy Integration with ERP products

Diva Service provides integration with the ERP products you use in order to have a perfect retail management system. With Diva Service which can also work integrated with the products Logo and Netsis, you can provide an uninterrupted information flow between the center and points of sale.

Easy Integration with ERP products

Award-Winning Solution

Diva has been the only solution nominated from Turkey for 2013 Euro Cloud Awards. In the Turkey category for awards, it won the 1st place in "Cloud Service Customer" category, and the 2nd place in "The Best Cloud Service".

Award-Winning Solution

Our Reference

Smith & Nephew..

Smith & Nephew is a leading medical technology company operating in about 100 countries worldwid
Alke Construction..

ALKE was founded in 1955 by Hazım Alakavuk, Civil Engineer and Ayhan Kemaloğlu, Civil Engineer in
Arslan Pack..

The main company, which started its activities in the construction sector in 1982, has taken its pla

Frequently Asked Questions Diva Services

Logo What is the hardware requirement for Diva SERVICE?

Logo Diva SERVICE is a web-based product and is hardware independent. You can use a computer with a Windows operating system or a stylish tablet as a safe. Since it is web based, it does not require any installation. For more information, please contact our Sales Team

I don't want to deal with server maintenance and cost, is Logo Diva SERVICE a suitable solution?

Logo Diva SERVICE is a cloud-based product, so you don't need to invest in server maintenance and management.

Logo What are the advantages of using Diva SERVICE in the cloud?

Logo Diva SERVICE is cloud-based, allowing you to manage all your service processes from repair to spare parts.

Logo Is it possible to track series products in Diva SERVICE?

ERP sales invoice or manual serial entry can be made. Movements in the system can be displayed according to serial numbers and customer cards.

Logo Is Diva SERVICE suitable for channel structure?

Yes, services can be grouped using the channel structure.

Logo Is billing and serial integration in Diva SERVICE?

There is no e-Archive and e-Invoice synchronization. The e-Archive and e-Invoice document information made via ERP can be transferred to Logo Diva SERVICE.

Logo Can user grouping be done in Diva SERVICE?

Authorization can be made through the user and the group that the user is connected to. Authorization can be arranged in different user groups.

Logo Does Diva SERVICE support different languages?

In addition to Turkish use, English language option is available.

Logo Can e-mail and SMS be sent via Diva SERVICE?

Yes, SMTP and SMS information can be defined.

Logo Is it possible to track progress (invoicing) in Diva SERVICE?

Invoice calculations can be followed up through invoicing with affiliated services.

Logo Is there warranty and contract monitoring at Diva SERVICE?

Yes, serial warranty and maintenance contracts can be created.

Logo Does Diva SERVICE feature signature on a tablet?

Work Order record can be signed via tablet. The customer signature is recorded on the virtual service form.

Logo Is it possible to assign and track surveys in Diva SERVICE?

Survey assignment and follow-up are available. Automated survey assignment can be done when the Work Order is closed.

Logo Can Diva SERVICE offer / order through the application?

Yes, offer and order tracking can be done through the application. Offer and order history can be tracked through the system.

For Questions and Feedback

You can request information about the products and request demo. Our experts will guide you to the right solution according to your needs.

Call us +90 212 233 41 00

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